Employee files via our software rather than Email

by Lee Porter 19. August 2014 20:52

Our software can be used to store the Employee document or make it available for the employee to read.  Either way it is a far better solution than that of email.  Firstly there is no certainty that an email has been read, even if the read reciept is requested it doesn't have to be sent by the recipient of the email.  Even with that sent there is no confirmation that the attachments on the email have been read.

Emails are notorious for being lost in transit, either before they reach their destination in spam filters or sent to the wrong address or missed in the volumes of emails that everyone recieves or deleted or mis-filed in the wrong email folder.  Even if the email arrives in the inbox it soon disapears off the first page.  Emails are not the registered post they once were.

Our software does use emails as notifications and alerts but their purpose is to direct the recipient to the system rather than impart too much information there and then.  For one reason the email is out of date as soon as it leaves our servers.  The only up to date information is in the software.

Our general premise is that an action takes place by one or more employees and when another employee logs in those actions are waiting and can be further actioned or completed.  You should think of our software as the pot of information that everyone can dip in to (securely and with proper access permissions).  When someone else logs in there may be a leave request waiting, an accident report to complete, a training course request to organise and so on.

Documents follow the same approach.   Documents are uploaded to our secure servers and are available for the employee to read as and when they are able to.  Your Company Handbook, guidance during Apprisals or Location information for training courses is on hand in an available location.  In short its available to refer to when it is needed.

Our software quietly keeps track of who has read which documents and when so in the case of an employee not seeing a memo or a revision to the handbook, you can check.

Emails simply do not offer the same access, controls, security or availability as we can offer. 

Recent Improvements

by Lee Porter 6. July 2014 15:00

After a busy period of development we have made live the changes which are primarily there to make the software easier to use.  An exciting new addition is the new document/file management system which lays across the whole site and supports other areas.

 

New Modules

Document/file management system Read More

 

General

Newly added employees can now be added with their work pattern, working year calendar and mandatory leave calendar.

Edit links have been added to People, Groups and Areas making it quicker to reach the edit page

A Notes area is now available to add your own messages and reminders about each employee in People > Person

A development plans page is now available in the footer of the site which gives details of currently available modules and future ones

Better controls have been added to help the system decide where best to go from one page to another

The People page has moved the licence information to one side and included the employees first name

The layout of some fields have been adjusted to provide a better user experience

The Calendars now include a list of the employees who are using them and allow for an employee to be moved from one to another, in a similar way to the work patterns

Welcome emails can now be sent to all site roles including Client Admins from the Resend welcome email link in their People > Person > Edit page

Messages can now be presented from the development team via the login page

Navigation though the site has been improved

'Specific to' has been removed from the work pattern > Add page


Sickness

The sickness interview now starts in a state where it can be closed immediately on completion rather than having to start the interview first

Expected return to work dates highlight red in the dashboard when they fall in the past.  This date should be either updated or the actual return to work date should be added (if the employee has returned)

 

Leave

Added a totaliser form to the leave year page for an employee which allows you to specify exactly how much you want the total entitlement to be and the software works out what the adjustment should be.  This will be particularly useful when rounding up or down for a new starter.

Mandatory leave that is zero days due to the employee not working on that day is now not shown in their leave list

Added a button to trigger the recalculation of mandatory leave when a new date has been added to an existing year

Hours and days are better represented across the system

The Leave Year page includes the average working day information to help with certain adjustments

Leave Years are created in one step - no need to refresh the page

The urgent warning when recreating a leave year has been removed


ToDos

Tasks have been styled to allow better presentation of the information


Training

Criminal Records Bureau checks (CRB) have been replaced with the new Disclosure and Barring Service (DBS) although CRBs can still be recorded for the sake of historical records

Records for the Training Courses Attended (TCA) are styled to allow better presentation of the information

 

HR Lite/Equality and Diversity

Sex and date of birth can now be completed by the employee themselves at My Details > Work

New document/file management system

by Lee Porter 6. July 2014 15:00

Document management system

We have added a smart and reliable system that allows for files and documents to be uploaded against their relevant records or for an individual.

Files such as xls, pdf and doc and others can be uploaded to all staff (such as a Company Handbook), for a specific employee (such as a Contract of Employment) or to support other information (such as an employees passport or the certificate for a training course).  All files can log their downloads to show who has read them and when, with a report to show this information at Admin > Files > Download Access logs. All files will keep track of their versions and clearly present the latest version and the software will keep historical files for compliance purposes.  No documents will be deleted - only replaced with the newer version.

...TO ALL STAFF

Client Admins can upload files (Admin > Files > Files (dropdown) > Add...) under the existing categories (such as Company Handbook) that will then be available to staff at My Details > Files > Company.  An email should be sent if the file is to be viewed rather than being uploaded for availability purposes only.  The access logs will let you know who has seen the file.

...FOR A SPECIFIC EMPLOYEE

Personal documents such as Contract of employment or Letter of engagement can be transferred by Client Admins, Group Managers and the employee themselves. 

Client Admin:

Go to People > employee name > Files

Group Managers

Go to My Details > Groups > Employee name > Files

Employees

Go to My Details > Files > Personal Company. 

**These areas are protected and must be unlocked to access them.**

...TO SUPPORT OTHER INFORMATION

Furthermore supporting documents can be added to specific records with in the software.  For instance uploading a scanned copy of an employees passport or insurance documents on the Work Documents page for a member of staff.  While we have added some of the types of documents you might consider adding others against a particlar record, and you can do so by going to Admin > Files -> 'Bulk File Headers - Add New'.  For instance you could select Salary and add a salary review document or add a new personal document such as the employees dimensions for their company uniforms.

In addition to the above, templates can also be added to support a process that requires written letters or information that can't be collected from the system alone.  These can be added on the Admin > Files > Add... page or from the modules that they belong and the first example of this will be the disciplinary and grievance module that is soon to be made available.

All files are stored on our secure file server and within your own client folder for added security and clear seperation of data.  The system automatically creates a folder heirachy depending on the class of files being uploaded, e.g. Sick notes, training certificates etc.  All files are backed up on a daily basis.

The document management system comes ready to use with 10MB of storage which is enough to test with or to add your high level documents such as your Company Handbooks.  If you want to upload documents to specific staff or to support other information you will want to increase your storage.  See below for pricing:

10MB 0.5GB 1GB 2GB
Free £99 £179 £299

All prices are charged annually and subject to VAT at 20%

System documents such as upload templates are also available to support the system but these do not count against your allocated storage.

For further information please contact Lee Porter on 02891823001

Work Documents and the super filter

by Lee Porter 11. June 2014 14:45

A range of important documents can be recorded in the Work Document area such as Drivers License, MOTs, insurance, Passport and Visas.  Each one with an expiry date.

When looking at your list of People the Super Filter (in the search area) can look for any Work Document that are expired, expiring in 8 weeks or 4 weeks and just show any people it finds.  The date(s) that meet the Super Filters criteria are highlighted in red, orange or yellow to clearly show the offending document and the urgency of its renewal.

Employee notes

by Lee Porter 17. March 2014 11:30

You can capture notes for an employee at People > Employee Name > Person (dropdown) > Work/Edit

 

Access and permissions

by Lee Porter 6. March 2014 09:58

We protect your information in a number of ways.  Firstly the site role give minimal (User), senior management (Management) and Administrative (Client Admin) access to the site. 

Welcome emails are only sent when you are ready to do so.  If the user doesn't receive a Welcome email then they can not login in. 

Line managers of groups can automatically see and manage the employees in their group, even if they are minimal users.

Furthermore Functionality Roles can be given to minimal users to extend their access into the specific areas that they need to see.

Try other devices

by Lee Porter 5. March 2014 16:18

Change your Sickness Types

by Lee Porter 5. March 2014 16:12
Sometimes your sickness types that are included in your site by default might need to be changed and now you can by going to Admin > System Functionality > Sickness > Sickness Types.  from here you can add new sickness categories and edit and remove existing ones.

Create an Admin for a Group

by Lee Porter 24. February 2014 11:00

To create an Admin for a group go to the person you want to be the Admin by going to People > employee name > Person (dropdown) > Work and change their Home group to the Group that you want them to be the Admin for and submit.  Then return to the Home Group area and remove the tick in 'Remove Old Group' and change the Home group back to what it was - the Managers real home group - and submit.  Now go to Groups in the top menu (the groups of this employee).  Here you need to change the 'Role in group' for the group they are an Admin from Member to Admin which you can do by clicking the link.

If you want the admin to receive the same emails as the Manager does then go to Admin > Settings > Email > Email Settings and type #AllAdminsNotMgr# into 'Inc CC Any Excluding Approval' and then click on the 'Moved to' link under Sickness an add the same text in the field 'Email Failover - Alt Admin CC'

#AllAdminsNotMgr# in the CC fields for sickness and leave will copy the same emails sent to the Groups Manager to any Admins setup in the Group. 

Cancelling Sickness

by Lee Porter 20. February 2014 12:56
If you haven't added an Actual Return to work date (and the status is still Initial report or updated report) then you can remove it by finding it on the list of sicknesses on the Dashboard and clicking the Sickness Reference to open it.  You will find a Remove button at the bottom of the Sickness.

If the Return to work date has been added then you will need to Kill it.  To do this you will need to know which employee was sick and the numerical part of the sickness reference (e.g. SR001234 = 1234).  Then go to Admin > System Functionality > Sickness > Kill Record.

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