It doesn’t matter how good a design is or how wonderful the solution has been build: unless it’s implemented successfully it will be deemed a failure…
| At the Beginning |
During the Project |
At the End |
| •Business process impact ignored ie changes to associated business processes |
•Failure to formally define and agree ‘acceptance’ |
•Failure to approve / sign-off completion / handover |
| •Failure to manage the business change associated with the implementation |
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