Monday 25th february 2013 Downtime

by Lee Porter 26. February 2013 13:19

We are very sorry about the downtime you experienced yesterday.  We host our servers at CWCS datacenters and they had a significant network issue around midday that caused the problems we experienced.  None of our servers had problems other than they could not reach the internet.

Please accept my apologies but these things do happen from time to time and are difficult to predict.  It is important to note that we have had 4 years of uninterrupted up time before yesterdays issues which is impressive and largely thanks to CWCS and their consummate engineers.

I have included a Root Cause Analysis report from CWCS for your information.

RCAReport25022013.pdf (246.95 kb)

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